Let's talk about the LISTENing. Last week I did some training about how to listen to your customers in order to get them what they want. Apparently, most people weren't Listening. I am not saying that listening will get you everywhere in life but it can help, especially when paired with my other 2 words. Listening can help you learn what to do and what not to do. If you see someone doing something that seems wrong or hear someone say something wrong then you can decide that whatever they are doing isn't beneficial to you and be able to figure out what the right way might be. But, on the other hand, you can apply what you hear from more experienced salespeople that have come before you and apply what has made them successful and use it for your benefit. I think the main danger in this point is that there are a lot of salespeople out there that don't want to listen at all. They think they know it all and that there is nothing that anyone else can offer to make them better. It really amazes me, especially with today's competition, that people don't want to get better by learning as much as they can learn. I try to learn something everyday.
Which brings me to my next point and that is to take what you LISTEN to and hear and LEARN from it. Whether it is something positive or negative you can always learn something. Learning, in this business, is crucial in order to grow and mature. I will admit, that when I first started in the car business, that it didn't take me long to think I knew it all and that I didn't need to learn or listen to anyone else but once I matured a little I figured out that if you are not learning and growing then you are dying. It's frustrating for me to see new sales people come in, sale a few cars and then they think they know it all. I can't stress it enough......Learning is an essential part of any successful sales person, no matter what type of sales you happen to be in. It's very hard to learn everything there is to know in almost any sales business there is out there though many think they know ALL.
Now, we can talk about LISTENING and LEARNING but if you don't LIVE what you've heard and learned then you haven't accomplished anything. Remember back when I mentioned listening to or seeing what people are doing right or wrong and applying it for the positive in your life? That's what I'm talking about here. If you say that there is something you need to change in your life or in your profession and not do something to change then you are doing nothing but talking. If you are not taking some kind of ACTION then you are standing still or moving backwards. Don't get caught up thinking that you don't have to move because if you want to continue to grow and improve then you must take those things that you LISTENED to and LEARNED and now you must LIVE what you have gained from them.
Never take life for granted. Nothing is guaranteed except death and taxes and that includes tomorrow. You can plan for tomorrow but you may never see it so learn all you can and apply it so that you can if you do make it to tomorrow that you won't have any regrets. It's always easier to say "I wished I would've done this or that differently" so why not go ahead and do it differently now!
Hope I was rambling too much!
Thanks for reading!
Fist Pump Guy out!!